Sr. Manager, Standards Posted Jul 20
Rainforest Alliance , New York, NY (Guatemala,Costa Rica,Netherlands)
 
The Rainforest Alliance is an international nonprofit organization that works to conserve biodiversity and ensure sustainable livelihoods by transforming land-use practices, business practices and consumer behavior. With headquarters in New York City and offices worldwide, the Rainforest Alliance works with people whose livelihoods depend on the land, helping them transform the way they grow food, harvest wood and host travelers.

Recently, the Rainforest Alliance and UTZ, two of the world’s leading sustainability certification organizations, have announced their intention to merge later this year. The Sustainable Agriculture Network (SAN), currently co-owner of the SAN/Rainforest Alliance certification program and owner of the SAN Standard, and the Rainforest Alliance will remain close partners. Whereas the SAN/Rainforest Alliance and UTZ systems will continue to operate side by side until the launch of one unified certification program in 2019, the SAN and the Rainforest Alliance will work on a transition in which the responsibilities for the certification program held by the SAN will transfer to the Rainforest Alliance. In this context, the Sr Manager, Standards, plays a paramount role.
For more information, please visit http://www.rainforest-alliance.org/about.

Position Summary:
This position contributes proactively to insure and facilitate a smooth transition to a new program, focusing on customer service, protection of the credibility of the certification program, transparency, quality, and oversight. Specifically, the Sr. Manager, Standards, will be Rainforest Alliance’s global spokesperson for the SAN Sustainable Agriculture Standard, the SAN/Rainforest Alliance Chain of Custody Standard (the “standards”) and related topics, including certification program rules and policies. S/he will be the key global advisor to certification bodies, auditors and trainers on topics related to the standards. S/he will support the relation with and attend to inquiries from a wide range of stakeholders, such as companies, non-profit organizations, governmental agencies, researchers, donors, and unions. S/he will provide technical support to the handling of complaints about the certification program. S/he ensures compliance with the ISEAL’s Code of Good Practice for standard-setting. S/he will also be a core member of the team that will develop the unified certification program, and support its subsequent implementation.

Responsibilities:
Standards, Rules and Policies
• Create policies, rules, tools and guidance as needed for the correct interpretation and implementation of the standards;
• Coordinate international and external advisory groups as needed;
• Work with the Systems Specialist II and the Quality Assurance & Quality Control (QA&QC) Manager, Certification Program to ensure that the Certification Database is aligned with the effective standards, rules, procedures and policies;
• Lead standard benchmark exercises as needed;
• Participate in relevant technical committees;
• Participate in formal audits on the SAN Standard conducted by certification bodies on a regular basis, collecting inputs to strengthen the certification program;
• Be a core member of the team that will develop the unified certification program, to be launched in 2019, and support its implementation;
Training and information
• Be the key global advisor to certification bodies, auditors, trainers and staff on topics related to the standards and their interpretation;
• Provide auditor and certification body training as needed, by request of the QA&QC Manager;
• Disseminate policies and standards through established communications channels;
• Provide information on the standards and certification program as required by Rainforest Alliance’s Communications, Markets Transformation, Evaluation &Research, and Landscapes &Livelihoods units, for both internal and external purposes;
Credibility and Transparency
• Ensure compliance with ISEAL’s Code of Good Practice for standard-setting, and maintain expertise in best practices for standard setting as they evolve;
• Act as technical liaison with ISEAL on standards, rules and policies;
• Contribute with technical expertise to the handling of complaints about the certification program;
Stakeholder Engagement
• Support the relation with and attend inquiries from a wide range of stakeholders (such as companies, non-profit organizations, governmental agencies, researchers, donors, and unions) in close collaboration and alignment with Rainforest Alliance’s Markets Transformation and Communication teams;
• Develop and manage stakeholder relationships and communications that will lead to effective input into transparent and credible standards and policy development processes, which are aligned with organizational strategies;
• Engage with SAN members to maintain SAN institutional knowledge and to recognize the standard’s roots; and
• Other tasks as assigned.

Qualifications:
• Degree in Agriculture, Biology, Natural Resources or related field; Master’s Degree highly preferred;
• Minimum 10 years’ of in depth, demonstrated experience in applying the SAN Sustainable Agriculture Standard and the SAN/Rainforest Alliance certification program, by preference in Asia, Africa and Latin America;
• Advanced experience in international codes and standards regarding certification and policy development and management;
• Good understanding of value chains, preferably with experience working with companies;
• Strong written and oral communications skills, especially for technical writing, in English and Spanish;
• Ability to work with diverse individuals and teams to build consensus and arrive at decisions regarding the technical content of standards, policies and related documents;
• Strong organizational skills to manage multiple priorities in a time sensitive manner;
• Excellent interpersonal skills with the ability to interact culturally, linguistically, and diplomatically with diverse internal and external individuals;
• Initiative, self-motivated, resourceful, detail-oriented, dependability, strong attention to detail; and
• Willingness and ability to travel a minimum of 20% per year, nationally and internationally.
Only candidates authorized to work in Guatemala, Costa Rica, the US and/or the Netherlands will be considered

Salary:
Commensurate with experience.

To apply:
Costa Rica - Send resume, cover letter and salary history to Human Resources, Rainforest Alliance, P.O. Box 11029-1000, San Jose, Costa Rica; Fax: (506) 2216-4801 ; E-mail: crpersonnel@ra.org. If emailing, use the following format in the subject line: first name and last name, job title of position you are applying for.

Guatemala - Send resume, cover letter and salary history to Human Resources, Rainforest Alliance, 8 Avenida 15-62, zona 10, Ciudad Guatemala, Guatemala 01010. Fax: (502) 2383-5777; E-mail: guatemalapersonnel@ra.org. If emailing, use the following format in the subject line: first name and last name, job title of position you are applying for.

The Netherlands - Send CV, cover letter and salary history to Human Resources, Rainforest Alliance, Warnford Court, 29 Throgmorton Street, London, EC2N 2AT. E-mail: ukpersonnel@ra.org. If emailing, use the following format in the subject line: first name and last name, job title of position you are applying for.

US – Please apply online at https://home.eease.adp.com/recruit/?id=15617641. Combine cover letter and resume as one single document and upload.

The Rainforest Alliance is an equal opportunity employer.

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