Senior Writer and Content Strategist
Are you passionate about making the world a better place? Helping companies to understand and respond to stakeholders’ needs, improve performance, and create long-term value? Do you want to work with committed, thoughtful, and creative team members in a collaborative and supportive work environment? Then FrameworkESG may be the place for you!
FrameworkESG is a specialty consulting firm that helps clients align their thinking, strategies, and operations with evolving environmental, social, and market realities. We are motivated by a vision to help clients solve some of their—and society’s—thorniest problems, bring clients an exceptional experience and expand our impact.
During our 18 years in business, we have built a curious and collaborative culture that enables us to bring our best thinking to our clients and, in turn, help our clients exceed their stakeholders’ expectations for performance. We are driven by an entrepreneurial spirit and reward collaborative dedication, responsiveness, and initiative.
We share an ethos of client service built on relationships that evolve into partnerships. We deliver for clients by listening carefully, thinking deeply, and speaking candidly. We seek to bring a diversity of backgrounds and perspectives that deliver smarter insights, and we are supportive of and accountable to one another.
You will have the opportunity to influence positive change within some of the world’s largest organizations by bringing to life their performance and progress on the environmental, socials, and governance (ESG) issues that matter most to their stakeholders. You will serve as a trusted advisor and partner to our clients as well as to your team members. You will articulate clients’ efforts to address the evolving expectations of stakeholders and the key principles of ESG performance and create compelling narratives that credibly communicate performance and value to the marketplace.
You will interact directly with clients, evaluate data and past reporting to help them understand, improve, and communicate their performance around the issues that matter most to stakeholders. Your work will increase understanding of performance among key stakeholders and influence company executives to think differently and accelerate their move toward more responsive and sustainable modes of operating.
You will immerse yourself in the why and how we work as we do, learning from and, in turn, teaching your team members. You will have professional- and business-development opportunities and maintain expertise in ESG communication trends and best practice, a credible working knowledge of disclosure standards and frameworks, and evolving expectations of stakeholders for ESG information.
As a senior writer and ESG content strategist, you will develop clear, compelling, and credible (pardon the alliteration) ESG messaging and communications for FrameworkESG clients. You will develop ESG-related content and contribute to the development of ESG reports and communications efforts. You will engage internal and external stakeholders, including client teams to advance thinking and communication around key ESG issues and build trust and brand value. You will contribute to our firm’s brand and visibility in the marketplace and our ability to secure and strengthen client relationships and advance our mission and vision.
- Write and edit reports and ESG content that provide stakeholders with a transparent, balanced, and engaging view of clients’ achievements and challenges, establishing the core platform for all other disclosures and evaluation by rating organizations
- Train and support team members in their mastery of the written word and marshal internal resources to ensure elegant execution of project work.
- Communicate progress of projects you support to team members and firm leadership
- Serve as a point of contact for clients whose projects you lead; advance client relationships by understanding and addressing their needs
- Collaborate with internal team and design professionals to produce high-quality, substantive, visually compelling, and actionable deliverables
- Contribute to client workshops and meetings; present to executives regarding communication strategies and key messaging
- With direction from Framework’s Chief Growth Officer and in collaboration with the client services team, strategize, plan, and produce Framework’s thought-leadership content and marketing and business-development materials, including product and service, capabilities, and proposal presentations
- Continue to learn and deepen your expertise: keep abreast of developments in the sectors of clients you serve, as well as best practice in ESG reporting and communications
- Coach, mentor, and support the development of colleagues
- Pitch in wherever, whenever, and however to support colleagues, serve client objectives, and elevate Framework’s brand and profile in the marketplace
Your experience, skills, and professionalism
You are a pragmatic, analytical, and strategic thinker who has developed a deep understanding of the business importance to clients of promotion of their ESG efforts. You can synthesize information and draw clear connections from the management of ESG issues to reputational gains and improved financial performance to galvanize company action.
You love the challenge of consulting and gain energy and satisfaction from solving problems and engaging with clients and your team members. You are comfortable in a fast-paced, dynamic environment with interesting and challenging work and can work effectively in situations with significant ambiguity. You can understand and apply past experiences to new ones; are fast and eager learner; and approach the world with a sense of optimistic curiosity and confident humility.
You have at least a bachelor’s degree and eight or more years of relevant professional experience as a writer, business journalist, or communications professional; even better if you have experience writing about ESG issues and performance for an agency, news organization, or in a corporate environment.
You have an enterprise mindset and consider the impacts of your decisions on others and the business. You’re self-motivated and always looking for how we can work better, deliver an exceptional client experience, and grow our influence and impact.
You have strong project-management skills and can execute work assignments to tight deadlines, independently and as part of a diverse team working across various locations. You are organized in your work and your thinking.
You have high emotional intelligence and strong interpersonal skills. You can engage comfortably with client teams and demonstrate professionalism and grace under pressure. You exercise sound judgment, diplomacy, and the highest professional ethics and integrity. You build and maintain strong, trusting connections with clients, colleagues, and partners. You’re flexible in the face of changing circumstances and client needs and able to listen carefully, read a room, and adapt on the fly. You are respectful of all in a way that embodies firm culture.
You’re a team player. You are adept at building positive, productive working relationships with colleagues. You are comfortable motivating and orchestrating team collaboration. You hold yourself and your team members accountable for commitments and deadlines. You actively seek and provide constructive feedback and guidance to colleagues no matter their position.
You have outstanding communication skills. You have demonstrated facility in developing clear, concise, and thoughtful written materials and visually engaging reports. You provide and seek clarity in your interactions with colleagues and clients.
You’re a quick study and are open to new ideas and ways of working. You love synthesizing information and incorporating the team’s ideas in reports. You’re always looking to how you and your teams can be more effective and efficient and exceed expectations. You love a good brainstorm.
You are able to work and comfortable working from home or in an office, can sit or stand at a computer for extended periods. You are proficient with standard software applications such as Asana, Box, Slack, and MS Office applications. You can travel as needed for client work and business development; we do not anticipate that this position requires a significant amount of travel.
Working at Framework
We are guided by our values: Relationships rule. Learn every day. Take initiative. Be nimble. We seek mutual understanding and value collaboration, communication, and learning. We are intentional about creating positive team and exceptional client experiences. We celebrate wins, big and little. And while the pandemic has transformed how people around the world work, it has only reaffirmed and reinforced our commitment to nurture a supportive work culture. In response to the pandemic, we tested and deployed new systems that foster collaboration, boost learning, and ease sharing. For our mental and physical wellbeing, we created events such as our Step Away from the Desk! movement program; rolled out nutrition coaching, virtual socials, and games; and provided stipends to support comfort and productivity in home-office environments. Post pandemic, we expect many of these changes to endure. If anything, the experience has deepened our understanding of the vital links between work, play, creativity, and overall wellness.
Currently, we work from our homes and will explore returning to offices or employee hubs when it is safe to do so. Firm members hail from across the United States: Connecticut; Boston, Massachusetts; New York; Chapel Hill, North Carolina; Portland, Oregon; Austin, Texas; and Seattle, Washington.
We offer a competitive compensation and bonus package commensurate with relevant experience; up to 35 days of PTO, including all federally recognized and 2 floating holidays; healthcare and retirement plans, profit sharing, flexible work location and arrangements, and stipends for home-office and professional development.
We are committed to building a diverse, inclusive, and supportive team of dedicated, passionate professionals. We encourage all qualified candidates to apply.
In order to ensure that your application is considered, apply with your resume, cover letter, and writing sample.
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