Operations Assistant (3 Months) Posted Nov 01
Greenpeace USA , Washington D.C., DC
Greenpeace is a global, independent campaigning organization that uses peaceful protest and creative communication to expose global environmental problems and promote solutions that are essential to a green and peaceful future. For over fifty years, Greenpeace has fought to save the planet from the threat of global warming, destruction of ancient forests, deterioration of our oceans, and the threat of a nuclear disaster loom large. As an independent organization, Greenpeace does not accept funds from any corporations or government entities. Greenpeace is headquartered in the Netherlands, with offices all around the world in over fifty countries.


The Operations Assistant works directly with our Frontline canvass offices and the Frontline Analytics and Budget Director to manage the administrative needs of the Frontline field offices. The Frontline program’s objective is to increase the financial strength and political impact of Greenpeace by recruiting members to give automatic monthly donations through a credit card or a bank direct debit.

Team members on the Frontline Administration staff are responsible for some or all of the following tasks as assigned by the Frontline Analytics and Budget Director:

The Operations Assistant will be responsible of the following:

Human Resource Management

Mailing paychecks for all frontline staff
Prepare a weekly report of all payroll errors for Regional Directors and the National Canvass Director
Financial Management

Manage reimbursements, invoices, and credit card statements checking them for accuracy and compliance with policies
Central Operations Management

Process payroll and bonus calculations for the frontline program on a weekly basis
Administer business processes to ensure that all membership data and income from canvass offices are submitted and reconciled to ensure that no memberships are lost and the proper canvassers receive credit
Monitor and minimize membership forms with faulty financial information on a weekly basis.
Provide weekly reports on potential fraud, membership form and money reconciliation, percentage of membership forms with faulty membership information, and any complaints or integrity issues with individual recruiters by region.
Create publication for Frontline newsletter
Submit and track reimbursements, credit card bills, and invoices for the Frontline team.
Conduct weekly support calls with each city in order to reconcile member forms, provide training, and follow-up on any other pressing items
Manage Frontline Inventory ensuring that at all times we have the appropriate amount of materials including uniforms, welcome packets, membership forms, and prizes
Prepare and send shipments of requested materials to frontline offices on a weekly basis
Manage all requests from City Coordinators via the Request Tracker and liaise with necessary departments in Greenpeace to fulfill requests
Other responsibilities as assigned by your manager
Field Office Support

Design and propose new administrative processes to better support ground-level fundraising.
Project and Team Coordination

Organizing national training for Frontline office managers;
Gather and analyze data as requested by Manager
Own process for which you are delegated bottom-line responsibility, which will include making changes to processes to make them more efficient or easier in conjunction with any affected Administration unit
Other projects as requested by manager
Event, Training Management

Write content for, decide on participation formats, and deliver in-person and phone training sessions for office directors on administrative and other necessary skills for running a Frontline office
Manage all logistics for Frontline City Coordinator training events/retreats (flights, accommodations, meals, etc)
Train new and current Frontline employees on administrative processes and systems such as the Frontline Automation Tool.
Other responsibilities as assigned by manager to assist Frontline and the wider Development Department

Minimum requirements include:

1-2 years of administrative /campaigning/organizing experience
Bachelor’s degree with high academic achievement; proven ability to pick up new concepts and tasks
Willing to do what needs to be done, from top-level strategizing to database entry and curation
Effective verbal communication in a direct and diplomatic manner with superiors and peers
Exemplary writing skills
High level of comfort with quantitative assessments – no fear of spreadsheets, databases, and regular analysis of organizational performance
Computer proficiency, including working knowledge of Microsoft Word and Excel
Strong organizational skills, including maintaining efficient filing systems
Professional attitude in all dealings, combined with a keen sense of judgment and ability to be discrete with highly confidential information
Ability to handle multiple priorities
Ability to reach, bend, lift and pack boxes weighing up to 30lbs.
Willingness to travel if needed
If you want to support Greenpeace and believe in environmental justice, please submit an application on our careers page. Applications will be review on a rolling basis and will conclude once we have found the best candidate.

Greenpeace is an Equal Opportunity Employer and does not discriminate on the basis of race, color, class, sex, gender, sexual orientation, disability, family/marital status, religion or other protected classes. We strongly encourage applications from marginalized communities. If you require assistance applying to this opportunity, please contact us.

Greenpeace USA values a healthy work-life balance and has flexible, family-friendly employment policies. Our competitive benefits package for full-time employees includes medical, dental, and vision coverage with low contributions from staff. We have options for pre-tax flexible spending accounts for medical and dependent care costs. Greenpeace employees enjoy generous 401K matching and time off for vacation, sick, personal, and parental leave. After five years, staff are eligible for a paid sabbatical. To encourage public transportation use and biking, we offer subsidies for staff who choose to bike or ride mass transit to work. Greenpeace is committed to the growth and development of staff and fostering a creative workplace culture. For more information, check out our benefits plan.

Only applicants eligible to work and live in the United States without any legal restrictions need apply for this opportunity.

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