Manager of Communications & Engagement – Office of Climate Action, Sustainability & Resiliency Posted Feb 16
City and County of Denver , Denver, CO
This posting will accept applications until Sunday, Feb. 28, 2021.

The City and County of Denver’s Office of Climate Action, Sustainability, and Resiliency (CASR) works to enable a sustainable, resilient, climate-safe future for all of Denver in collaboration with fellow departments, other units of government, and community partners. We lead the development of innovative programs, policy, and community-based services. CASR ensures that our goals are aligned with current climate science, promotes the role that climate action and sustainability play in strengthening Denver's economic vitality and a prosperous future for all, and embraces equity as a value and practice in all its work. CASR is responsible for managing the Climate Protection Fund, which will disburse approximately $35M annually for climate mitigation, adaptation, and resilience initiatives. Learn more at

CASR has an opening for a Manager of Communications and Engagement. This is a new position responsible for leading the development of the new Communications and Engagement Division being formed within CASR. We are seeking a highly motivated and innovative individual with expertise in working with a wide range of stakeholders including elected officials, executive leaders, staff, community members, and the media. This role is a key member of the CASR leadership team, reporting to the Executive Director.

This position will also serve as the Public Information Officer for CASR and will oversee all marketing, public relations, public information, community engagement, and communications functions for the office. We are seeking candidates who can help us create engaging storytelling strategies that bring the office’s vision, mission and impact to life. Through our branding, messaging, creative content and media engagement, we aim to inspire key partners to join us in building powerful solutions to our most pressing sustainability issues. We seek to build on current community engagement efforts in order to create even deeper, more authentic ways of empowering our community. This will require a strong focus on equity, including engaging with and meeting the needs of people of color and under-resourced communities.

Job duties and responsibilities of this position include, but are not limited to, the following:
•Manages current and future staff within division. Coaches, mentors, and challenges staff. Champions continuous improvement, including devising new strategies and new opportunities.
•Develops goals, documents performance, provides feedback and formally evaluates the work of the team; provides reward and recognition when appropriate.
•Leads inter-departmental coordination on city-wide climate action, sustainability and resiliency messaging to ensure consistency; participates on the city-wide PIO team.
•Develops and supports strategies for the full continuum of community engagement, creating a two-way dialogue with the community with a focus on moving towards greater collaboration and increased trust.
•Supports and develops a wide variety of community-based engagement strategies to support CASR programs and initiatives, including events, workshops, webinars, community storytelling, and other approaches.
•Creates community engagement strategies that prioritize frontline communities (communities of color and low-income communities that are most vulnerable to the consequences of climate change and environmental injustice), ensuring a focus on climate justice and health equity.
•Serves as a liaison to the public and fosters community relationships to inform CASR's programs and policy work.
•Creates outreach and engagement strategies for the small business sector, with a focus on businesses owned by people of color and women.
•Creates, plans and executes a best in class brand and content strategy, including developing and implementing innovative and compelling communications strategies.
•Creates and cultivates a storytelling culture by training and enabling staff in storytelling best practices.
•Provides both tactical support and creative direction for a wide range of communications deliverables including but not limited to, newsletters, email, social media, case studies, reports, collateral, and video.
•Manages potential external creative services vendors, supervising their work and directing priorities to produce high quality video, social, digital, and print collateral.
•Establishes audience-based reporting mechanisms and analytics to provide holistic feedback across news and social media.
•Serves as the point of contact for all media inquiries and supports staff in responding. Leverages relationships with the news media to promote key stories of impact.
•Other duties as assigned.

Our ideal candidate will have: 
•Bachelor’s degree in Liberal Arts, Sciences, Business Administration, or other field.
•At least three years driving marketing, communications, and engagement initiatives.
•At least four years directly managing staff, including coaching and mentoring
•Experience with culturally competent communications and supporting equity, diversity, and inclusion
•Bilingual, preferably in speaking, writing and reading in Spanish
•An ability and experience establishing and maintaining relationships with the media, community, and other government departments
•Direct experience in Public Relations, including serving as a Spokesperson or Public Information Officer, and responding on camera, radio, and social media
•Demonstrate strong writing skills with correct use of the written language. Write in an accurate, concise, and creative style. This includes appropriate cultural and linguistic considerations for diverse audiences and reading levels.
•An ability to manage crisis, conflict, and be responsive to national, state, or local emergencies.
•An understanding of the concepts of institutional and structural racism and bias and their impact on communities.
•A proven track record of delivering audience-centric communication/engagement strategies, and a deep understanding of storytelling approaches.
•Must be able to manage multiple projects simultaneously in a fast-paced environment, and capable of achieving goals during times of ambiguity and organizational change.
•Willingness to grow professionally and technically, innovate, analyze, and change processes or procedures
•Willingness to take on additional responsibilities or volunteer for special projects.

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:
•Education requirement:
Bachelor's Degree in Business Administration or a related field based on a specific position(s).

•Experience Requirement:
Three (3) years of supervisory experience.
Positions with no subordinate supervisors require three (3) years of professional level experience rather than the three (3) years of supervisory experience.

•Education/Experience Equivalency:
Two (2) years of the appropriate type and level of experience may be substituted for each required year of post-high school education.
Additional appropriate education may be substituted for the minimum experience requirements.


To be considered for this position, you must include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab):
•Cover letter detailing interest in the position and previous experience as it pertains to this role.
•Copy of previous communications work. Examples could include social media campaign, videos, press releases, or other item(s) that you’d like to share.

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